Q: Which software programs do you use?
A: Currently, we use a Macintosh G% with CS@ (Adobe Creative Suite 2 ), which includes Adobe Photoshop, InDesign and Illustrator. We also use Adob Dimensions for 3D work, and a variety of misc. filters and plug-ins.
Q: Do you scan slides and negatives?
A: Although we don't offer this service, we can refer you to someone with this capabaility.
Q: Do you work with vector graphics?
A: Yes, in fact, often we start with a vector drawing as a starting point in our layouts. While our specialty is in Photoshop type projects, we can also provide vector art for vinyl plotted signs, etc.
Q: Do you do web design work?
A: No; however, we can create graphics or format photos for you to place onto your web pages.
Q: What resolution and color mode do you prefer when sending photos?
A: We use RGB mode unless the finished product requires four color process color separations for offset lithographic printing. Most of our work uses RGB, which offers a wider color gamut. Please send us your photos in the highest resolution possible. We output most work at 300 dpi, however originals at only 72 dpi but at least 2560 pixels x 1920 pixels work just fine.
Q: Do you print your work in-house?
A: Aside from small inkjet prints and proofing, we send our work to outside vendors. Some customers prefer simply to have just the graphics prep work done and take the file to their own vendor.
Q: You're a home based business; what hours are you open?
A: Since this is a side business, please give us a call in advance to check availability. We prefer a call in advance, as our work area is in transition. We also need an opportunity to attend to our energetic dog in preparation of your visit. Since In most cases, customer contact can be made by phone or e-mail, we have no sign out yet, but plan on installing one in the future.
Q: I'd like something differet, that I don't see offered on your website...
A: We welcome the opportunity to expand our range of services. If you'd like for example, a lifesize cutout, etc. please contact us.
Q: What are your rates/pricing?
A: We charge $20.00 per hour, in increments of 15 minutes; so, many of these services which take only 15 minutes would be $5.00 plus Wisconsin sales tax, a $5.00 service fee, plus material charges (coroplast, metal, vinyl, etc.). However on bigger projects, like banners with huge image files, we charge a flat rate. Please contact us.
Q: Do you accept credit cards?
A: Currently, we accept only cash, check or money orders.